FAQ

Most Frequently Asked Questions


Q: Is this replica or copy products?

AWe are happy to tell you that our products are original quality products

        

QIs it used?

AWe will definitely sell brand new products, there are no secondhand or used products in here, you can trust on that.

 

Q: Why they are so cheap compared to the official price

A: This is a very good question, products coming from the original factory directly and no authority fees from brand owners, that’s the reason why it’s so cheap, we sell factory price to you.

 

Q: Why would I pay for an original copy one?

A: Since nobody can tell the difference between ours and original, why not spend a few hundred dollars to experiencing few thousands of dollars feeling? It’s absolutely a wise choice.

 

Q: Is this real Leather?

A: Our product following the same material with the original ones, so some original products use artificial material, and we will do also, and we use real leather if the original use it.


Q: Do I have to pay for custom tax?

A: In general, we cover all the custom tax worldwide, you don’t have to anything when you choose flat shipping, there got very low possibilities that you might need to pay to your local custom when you choose DHL, but don’t worry, we also cover that tax, what you need to do is just pay the tax first and then come back to us to claim that cost back.

 

Q: What shipping method do we offer?

A: Standard Shipping and DHL are the most common shipping methods

For your benefit, the shipping way is determined by your shipping address and specific situation.

 

Q: What if I'm not available when my package arrives?

A: It shall be highly appreciated if you can be at your shipping address for a signature. But don't worry if you can not. Go to the local express shipping company or post office with your tracking NO to pick up the parcel as soon as possible when you are back home.

 

Q: How to order?

A: Ordering is easy and simple. Just follow the steps mentioned, and here are some instructions.

    1. Please login or register. View the products and add the one you want to buy to the shopping cart. Don't forget to choose the size or color before you add.

    2. Click the shopping cart and confirm what you selected and update the quantity. If there are no problems, click "Continue to Checkout" to continue.

    3. Complete buyer information, shipping, and payment option. Click "Continue Checkout" to make the payment.

Once your payment has been processed, we will send an email confirming your order information. The order processing will begin when the due payment is received. The tracking number and tracking links will be sent to your registered email address once your order is shipped out.

Note: Some Email Service Provider (ESP) may regard this confirmation email as spam, so please make sure to check your junk folder if you did not receive it in the inbox.